Traditional Living Ltd
From humble beginnings in 2009, Traditional Living Ltd is now sourcing and supplying quality cast iron radiators and valves for high-profile restoration and development projects across the United Kingdom.
The company was launched in the bustling market town of Northallerton, North Yorkshire, by husband and wife team, Mike and Helen Fenwick.
The couple, who between them have six grown-up children and a King Charles Spaniel called Ty, wanted to bring something a little different to the UK heating and radiator market and set about establishing links with manufacturers from around the globe.
The result is a “not from the high street” product range that is as rich and varied as some of the projects Traditionals has been involved in – and competitive prices that reflect the “direct from the manufacturer” approach.
Over the last nine years, myself and Helen have put our heart and soul into making Traditionals the company it is today. It’s been a lot of hard work, but when we’re able help a developer’s vision become a reality, it’s definitely worth it. We pride ourselves on going the extra mile for our clients. We source the right products at the right price and can help guide a developer or architect towards making the most appropriate choice through our bespoke radiator build service. I think customers value our attention to detail, honesty, integrity and trust from the moment they get in touch with a specification, right through to delivery. We take a keen interest in a development and share our clients’ passion for perfection. And because it’s just myself and Helen, our customers know they will get that personal attention to detail that maybe some other companies are not able to offer. We’re delighted that so many of our clients come back to us, knowing they’ll get a level of service that we think is pretty hard to beat.”
We are regularly chosen as the preferred supplier for many noteworthy restorations and new build projects – the Tower Bridge order is a great example of our ability to deliver bespoke solutions to meet the needs of our clients. We are able to supply our customers with any radiator style, size, configuration and finish, for all applications and budgets. And more recently we’re specifying radiators to the bigger well-known merchants because in doing so our bespoke product and professional service is helping them secure more business. It’s a bit of a cliché, but no job is too big and because we’re only a small team, our clients can still enjoy that personal touch which makes all the difference.
Customers regularly praise Traditionals for “impeccable service” and for being “the friendliest and most helpful” with “nothing that’s too much trouble” and Mike is keen to keep delivering on behalf of clients large and small.